Frequently Asked Questions
If you can't find the answer to your question, please reach out here!
What app should I use for digital planning?
iPad: GoodNotes, Noteshelf, Notability are my top recommendations
Android: Xodo and Noteshelf are my top recommendations
I'm having trouble downloading my files!
If you purchased from Etsy:
Make sure you are downloading the files from a browser and NOT the Etsy app. The Etsy app does not currently allow you to download files from the app.
If you are on your iPad and using the Google Chrome browser, switch to the Safari browser to download your files. For some reason there has always been issues when using the Chrome browser on an iPad when trying to download files from Etsy.
If you purchased from this website:
If you tried to open everything from the ZIP file at once into GoodNotes there is a chance the digital planner files did not show up because they are in their own ZIP folder within the main folder you downloaded.
Go to your downloads folder on your iPad and you should be able to locate a file labeled "digital-planners.zip". Tap on it once and it should unzip that folder. You will then see inside that folder the two digital planner files (Sunday and Monday start) included with your purchase. You can then import your preferred calendar start planner into GoodNotes/other digital planning app you use.
My hyperlinks aren't working in GoodNotes, help!
No worries, the hyperlinks are not broken! To tap on hyperlinks in GoodNotes you must go into read only mode first. Tap on the icon in the upper right corner that looks like a pencil with a line through it. You will then be able to tap on the hyperlinks. Once you are on your desired page, tap the pencil icon again to turn off read only mode and you can now write in your planner.
How do I use the template pages included in my digital planner?
The extra template page inserts included in your digital planner are there for you to use as needed. There is only one original copy of each so all you have to do is copy and paste the page whenever you want to use it in your planner. You can stick a copied page anywhere you need. For detailed instruction on how to copy and paste pages, reference the bottom of this page for tutorials on how to use page inserts.
Do your planners work on phones and computers?
While you can certainly download PDF annotations apps like GoodNotes and Notability on your mobile and desktop devices, my planners are not designed to be primarily used on these devices. They work best when used on a tablet with a stylus. It is all personal preference, though!
Are your planners compatible with OneNote or Evernote?
No, OneNote and Evernote do not support imported hyperlinked PDFs. You must use a PDF annotation app that supports hyperlinks such as GoodNotes, Noteshelf, Notability, etc.
Do you do custom orders?
If you are looking for a small change to be made to a planner to better suit your needs I may be able to accommodate! Just reach out here with your request. I currently cannot take on any large scale custom order requests.
Can I request a product/feature of an existing product to be made in the future?
Absolutely! I love getting feedback and always take suggestions into consideration when I am planning new products/tweaking existing products. I obviously can't guarantee it will be made, but I always welcome your ideas and other feedback.